FAQ

Frequently Asked Questions

Payment

Q: What are your payment terms?

A: American Express /JCB, Visa, Mastercard, UnionPay, Mastercard, Discover.

Shipping

Q: What is the estimated delivery date of the Tiaras?

A: 1-3 business days

Q: What is the estimated delivery date of the postcards?

A: 10-144 postcards: 1-3 business days
     600 postcards: 7 business days

Q: What is the estimated delivery date of the hard and soft Enamel pins?

A: 1-30 pins: 1-3 business days
     31+ pins: 10 business days

Q: What is the estimated delivery date of the Laptop Stickers?

A: 10-144 packages: 1-3 business days

     600 packages: 10 business days

Q: Do you offer discounts on bulk orders for postcards, pins, or custom laptop stickers?

A: Absolutely. We offer competitive volume pricing for bulk orders, making our postcards, enamel pins, and custom laptop stickers even more cost-effective for retailers, events, gift shops, and corporate promotions. The larger your order, the greater your savings.

Q: Are your product packages recyclable?

A: Yes. Sustainability is central to our mission. Our crystal-clear bags are made from recyclable polypropylene resin (recycle symbol “5”), and we use FSC® certified materials. Additionally, our postcards are printed on eco-friendly, uncoated cardstock. At Lady Pearl MUA, we are committed to environmentally responsible packaging and promoting consumer awareness.