FAQ

Frequently Asked Questions

Payment

Q: What are your payment terms?

A: American Express /JCB, Visa, Mastercard, UnionPay, Mastercard, Discover.

Shipping

Q: What is the estimated delivery date of the Tiaras?

A: 1-3 business days

Q: What is the estimated delivery date of the postcards?

A: 10-200→ 1-3 business days
     500+ → 7 business days

Q: What is the estimated delivery date of the hard and soft Enamel pins?

A: 10 – 30 pins → 1-3 business days
31+ → 7 business days for production and 3 business shipping

Q: What is the estimated delivery date of the Laptop Stickers?

A: 10-600 packages → 1-3 business days

     601+ packages → 7 business days for production and 3 business shipping

Q: Do you offer discounts on bulk orders for postcards, pins, or custom laptop stickers?

A: Absolutely. We offer competitive volume pricing for bulk orders, making our postcards, enamel pins, and custom laptop stickers even more cost-effective for retailers, events, gift shops, and corporate promotions. The larger your order, the greater your savings.

Q: Are your product packages recyclable?

A: Yes. Sustainability is central to our mission. Our crystal-clear bags are made from recyclable polypropylene resin (recycle symbol “5”), and we use FSC® certified materials. Additionally, our postcards are printed on eco-friendly, uncoated cardstock. At Lady Pearl MUA, we are committed to environmentally responsible packaging and promoting consumer awareness.